Because Reviseright.org sells digital products, our refund rules are different from physical goods. Please read this policy carefully before purchasing.

Support: sales@nursestudyvault.com

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1) Digital products — all sales are generally final

All products sold on Reviseright.org are digital downloads / digital access.
Once a digital product is delivered (download link provided, access granted, or file delivered by email), the purchase is generally non-refundable.

This policy exists because digital goods cannot be “returned” once accessed.

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2) When we DO provide a refund (approved cases)

We will issue a refund or replacement if any of the following is true:

 A) Duplicate charge

You were charged more than once for the same order.

 B) No access due to our technical issue

You paid successfully but did not receive access to your download and we confirm the issue was on our side.

 C) Duplicate purchase

You accidentally purchased the same product twice (same customer, same item).

 D) File is defective/corrupted and we cannot fix it

If a file is broken and we cannot provide a working replacement within a reasonable time.

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3) When we DO NOT provide refunds (not approved)

Refunds are not provided for:

• Change of mind

• You no longer need the product

• You bought the wrong item (please contact us quickly — we may help with an exchange, but it’s not guaranteed)

• You cannot open the file due to missing software/device compatibility

• Failure to read product description before purchase

• Sharing/redistribution violations or suspicious activity

• Chargebacks filed without contacting support first (see section 6)

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4) Delivery & download help

After payment, your download link is available in:

• The Order Received (Thank You) page, and/or

• My Account → Downloads

If you can’t find your file, contact us at sales@nursestudyvault.com and include:

• Order number

• Email used at checkout

• A screenshot of the issue (if possible)

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5) How to request a refund

Email sales@nursestudyvault.com with:

• Order number

• Email used at checkout

• Reason for request

If your case qualifies under Section 2, we will process your refund to the original payment method. Refund timing depends on the payment provider/bank.

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6) Chargebacks & disputes

If you believe there is a billing problem, contact us first at sales@nursestudyvault.com so we can resolve it quickly.

We keep logs for fraud prevention, including:

• Download access records

• Login activity

• Transaction confirmations

Unauthorized chargebacks may result in:

• Account restriction

• Loss of access to products

• Dispute evidence submitted to the payment processor

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7) Returns policy (physical goods)

Reviseright.org does not sell physical goods at this time.
If we begin selling physical products in the future, this policy will be updated with return instructions.

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8) Policy updates

We may update this policy at any time. Updates will be reflected by the “Last updated” date.

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9) Contact

Questions?
📧 sales@nursestudyvault.com